Do you ship internationally?
Yes, we do. Please select the pledge level you like and the international shipping fee will automatically be included for the order.
Last updated: July 17, 2017 19:02
Do you plan to offer more than 3 color options?
Possibly. Currently we have three colors, and will consider introducing more colors given the volume and demand.
Last updated: July 17, 2017 19:02
What is the size of the inside laptop/folder pocket?
The inside pocket area will fit items that are 12 inches (length) X 8 inches (width).
This is large enough for most smaller laptops like the new MacBooks (12 inches) and the MacBook Air (11inch).
Last updated: July 17, 2017 19:02
What is the size of the smart phone case?
The case is 9cm X 15cm. / Approximately 3.5 inches X 5.75 inches.
Last updated: July 17, 2017 19:02
Do you have a patent for the Zion Padfolio?
Yes, we are the creators and own the utility patent for the padfolio.
Reference Documents: https://www.dropbox.com/sh/a7y5qkqpj4h3waz/AAB9cl71VEXiOQJ0JbUtwPxka?dl=0
Last updated: July 23, 2017 20:31
Will you develop a left-hand version of the Zion Padfolio?
Currently, no. The market demand for a left-hand version of the padfolio isn’t of size large enough for use to develop at this point.
Last updated: July 23, 2017 20:31
Is the Zion Padfolio suitable for any iPad, particularly iPad Air and iPad Mini?
Yes, it’s fit for both iPad and iPad mini, but it is not fit for iPad Pro.
Last updated: July 31, 2017 02:31
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.